Double Click Deal T&C's

The Double Click Deal Terms and Conditions 

This deal allows the customer to trade in the phone of purchase 12 months after purchase and exchange the device for the next model up for a fee of €80. 

This must be the exact same phone of purchase with matching IMEI numbers, with all the original parts and any warranty work done must be through otherwise reserve the right to void the deal. 

Phone Condition and grading

All devices that are returned after the 12 months will be subject to inspection by a engineer who will initially ensure all original parts are still within the device and then apply a grade to the device based upon our strict grading sheet. This grading sheet will be completed and returned to the customer upon request.  

The device that is returned after the 12 months must be in a Grade A condition to receive the €80 Double Click deal. We would advise customers to use a screen protector and case on their device to help ensure that this is the case. 

If the engineer deems that the device returned is not a Grade A device then the customers will incur an increased fee, these are as the following: 

Grade A: €80

Grade B: €160

Grade C: €200

The warranty on the new device will transfer over for the following year, if a customer has a 24 month warranty this will be transferred to their new device if they do upgrade. 

Timings for receipt of the new device

Once our engineer has approved the upgrade for the respective price and the customers funds have been received the customers new device will ship within our 3-5 business day window.